Thank you for the trust you have placed in us to insure your hotel vehicles. Here you’ll find everything you need to get the most out of being a Lancer policyholder.
COMPLIMENTARY SERVICES & RESOURCES
As your insurer, we take great pride in providing you with complimentary services and resources that may help reduce losses and handle any unfortunate situation:
Loss Control Services, exclusive access to experienced loss prevention professionals dedicated to helping you protect your vehicles and drivers
Business Resource Hub, an extensive library of materials to help you safeguard your vehicles and drivers, comply with FMCSA regulations (if applicable) and manage your business effectively
SafetyLink Hotline, a policyholder-exclusive service to help you get answers or additional information on loss control issues
Safety Stop, our blog for loss prevention information, risk management tips and regulatory updates
Accident and Claim Reporting Aids, convenient post-accident reference tools for reporting claims, anytime, day or night
MORE BENEFITS OF BEING A LANCER POLICYHOLDER
When it's time to buy a used vehicle or parts & services, you can find what you're looking for at Lancer Classifieds. Best of all, as a Lancer policyholder, you can list your vehicle or parts & services for FREE* and reach more potential buyers.
WE’RE HERE FOR YOU 24/7/365
In the event of an accident, the best commercial vehicle claims professionals in the business are here to support you 24/4/365:
Please call our toll-free 24/7/365 claims hotline at 800-521-6155 (or 833-757-5629) to report all accidents immediately
View our Why Prompt Claims Reporting Matters video for information on the importance of timely claims reporting
Loss Recovery Program, a complimentary policyholder-exclusive service to help you recover out-of-pocket and down-time expenses, including your deductible, when others are at fault for your loss
COMMERCIAL AUTO POLICIES: STATED AMOUNT
Due to the fluctuation of used vehicle prices in recent years, we encourage you to periodically review your commercial auto policy, and make sure your vehicles have current and accurate values assigned to them.
NEED FURTHER ASSISTANCE?
We’re happy to help! Contact us by phone or email:
Or chat with a customer service representative online, 8:00 a.m. - 5:00 p.m. ET weekdays, by clicking the Lancer Chat icon at the bottom right of this screen. You can also leave a message on our chatbot after hours.
* Only vehicles currently covered under a Lancer policy may be advertised.
